
Our reviews
Rated 4.7 / 5 based on 1790+ reviews.
60 DAYS MONEY-BACK GUARANTEE
We're passionate about our products and confident you'll adore themjust as much as we do! That's why we provide a no-risk,60-day money-back guarantee. If you're not completely satisfied with your purchase, we'll happily refund your money.
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Not sure what is the right shoe size for you?
Not sure what is the right shoe size for you?
The following instructions will help you choose.
- Take a piece of paper and a pen or pencil
- Stand with your heels against the wall
- Stand upright, placing your weight on both feet
- Get someone else to draw a line be the tip of your toe
- Measure the length from the wall to the line
- Add 3-5 mm to the measured length (important for toe space)
- Compare the foot length with size chart
What are the shipping times?
What are the shipping times?
We offer free shipping to USA in 3-5 days
Do you have active customer service?
Do you have active customer service?
We are ready to answer any of your questions 24/7 (by mail and whatsapp)
What is the comfort level of these shoes?
What is the comfort level of these shoes?
Northend shoes are designed for all-day wearability. Most customers highlight how soft the cushioning feels and how they can walk or stand for hours without discomfort. Comfort is the #1 reason shoppers return to buy more pairs.
How do they fit in terms of sizing?
How do they fit in terms of sizing?
Fit can vary depending on foot shape. Some customers with wider feet find the fit perfect, while others with narrow feet recommend sizing down or adjusting with our easy returns. To make this easier, we provide consistent sizing across families, once you find your fit, every pair in that silhouette will feel the same.
Do the shoes provide good arch support?
Do the shoes provide good arch support?
Yes, all Northend shoes are built with orthopedic-level support in mind. That said, feedback shows that women with higher arch needs sometimes add personal insoles for extra cushioning. This is why we’re continuously improving our All-Day Arch™ system across new collections.
What about the quality of the materials?
What about the quality of the materials?
Northend uses soft, breathable, and durable materials designed for daily wear. While some isolated reviews have raised durability concerns, our best-sellers like Ariella and Munich have thousands of positive reviews confirming lasting quality. Plus, we back every purchase with a 30-Day Comfort Guarantee.
Are they suitable for work?
Are they suitable for work?
Absolutely. Our shoes are specifically made to look chic in professional settings while providing orthopedic comfort. Many customers wear them for full workdays, whether in the office, teaching, or healthcare roles where standing is required.
How do they perform in terms of slipperiness?
How do they perform in terms of slipperiness?
Northend shoes are designed with anti-slip soles for stability. Customers with narrower feet have sometimes reported a looser fit, which is why we recommend adjustable-strap models for a more secure hold.
Are color options available?
Are color options available?
Yes, most of our core silhouettes come in multiple colors. However, we know customers want even more variety, which is why every season we expand collections with new shades and finishes, often exclusive to Northend VIP members.
Are the shoes easy to clean?
Are the shoes easy to clean?
Yes. Our shoes are made from materials that are low-maintenance and easy to clean, so they maintain their look even after frequent wear. Many customers mention that a quick wipe keeps them looking fresh.

